Mixed feelings: I went in for an oil change (Full-Synthetic) which was $59 +tax after my -$25 discount. The wait was unusually long for an oil change. Despite making an appointment for 2pm and arriving 5 minutes early, I left at 3:38. (1hr 38min wait time - perhaps due to a busy day.) They do not honor competitor's prices. I checked online and Firestone had a $49 sale for the same exact job but Honest 1 would not match it. They did, however, leave a complimentary packet of Welch's gummy candy in the car. Pros: - friendly - provide complimentary refreshments. Cons: - unusually long wait time - overpriced - would not meet competitor price Would I recommend this place to a friend? NO. The 20% price hike (compared to local alternative) is not worth the complimentary snacks.