Julio, The manager at Honest 1 Auto Care, is very helpful and very honest. His master mechanic was able to diagnose my vehicle to ensure I knew exactly what work needed to be done on our 2005 Ford Explorer XLT. Julio called me 1st to ask whether I wanted the work done before any work was started I was hoping we only needed an oil change and tune up, but suspected more due to the loud rattling noises our Explorer's engine was constantly making. Julio explained the oli change and tune up would be a waste of $$$ since the noices made were needed lower engine repairs, further explaining that the master mechanic said rebuliding thie engine would cost more than simply replacing this engine with a lower mileage engine. He quoted me the cost of replacing an engine and didn't charge me any diagnostic fees. Julio let me have our Explorer back so we can decide what we want to do. We are getting a second opinion, however, we will be back as I suspect Julio's master mechanic may be correct. We normally go to the dealer for our work, however, the local Ford dealership wanted $125 just to diagnose. We will update you later...