We are OPEN and here to support our communities.
View our update to Honest1 customers regarding COVID-19 here.
(619) 464-1644updated hours:
Mon - Fri: 8:00 AM - 6:00 PM
Sat: 8:00 AM - 5:00 PM
5

Clean fast and friendly and most of all knowledgeable! Been taking my car here for over 2 years. Very reasonable!

5

They do good work and offer warranty on work done. Pricing is fair also and service is pretty quick.

5

Always get great service here and everyone is very friendly. They always keep me informed on what is going on with the repairs and when they will be done with the car. I've taken two separate cars to them for a new transmission and they always get it done and after my cars have driven great.

5

It doesn’t matter what’s going on with my car. Julio and his guys will diagnose it and get it fixed fast. I have been taking my cars here for about 5 years and have never been disappointed with their work. Highly recommend these guys.

5

They worked quickly, very nice waiting room, and they honored their coupon.

5

All promises were kept

5

Friendly, courteous and efficient. I will be happy to bring my car back to Honest 1

1

I went to Honest 1 Auto Care with a broken passenger mirror. At first they seemed squared away. Told me when the replacement part would be ready, gave me a quote. I show up at the appropriate time, and after thirty minutes they come tell me that 'the warehouse' sent the wrong part. They would have to reorder, and they would call me the next day when the new part comes in, likely in the early afternoon. This is where it gets super shady. Having not been called by 3pm, I call them and can't get an answer. I'm nearby. I drive over. Guy says "Oh the part just came in 15 minutes ago." I figure he is lying to excuse the lack of a call. I tell him it's already a little late in the day to start the work. He swears itll be done in 45 minutes. I'm already giving this place too many chances, so I set my alarm for 50 minutes. Ding Ding. My car is sitting in the back with no mirror on it, and times up. I tell the manager to put the old mirror on and give me my car. He tells me that the new mirror arrived 2 minutes prior and he had driven 50 minutes to go get it. Which totally doesn't match up with what the first guy had said. I even asked him if the 1st guy lied, he said he did. These people wasted my time, they lied to me, and in hindsight their quote was ridiculous. I can't believe this type of place is still in operation. I will never give them my business and will actively dissuade anyone from using their services.

I'm sorry you had a bad experience. Unfortunately, our suppliers sometimes deliver the wrong part, and special ordered parts take longer to get. In the case of your mirror, I personally drove to a supplier in Otay Mesa to pickup the correct part. They had originally delivered the wrong part. Only when you dropped-off your car did we realize it was the wrong part and quickly tried to get the right one. Sorry it took so long, but unfortunately, these things happen sometimes.

- Honest-1 Auto Care San Carlos
5

Good service and they won't sell u parts u don't need. Great staff good quality work fair prices

5

Knowledge and friendly staff. Efficient service

If You Are Using A Screen Reader And Are Having Problems Using This Website, please call Honest-1 Auto Care San Carlos (619) 464-1644 For Assistance.